Returns & Exchanges
At Delta Key Co., we want you to be completely satisfied with your high-performance electronics. If you are not happy with your purchase, you can return or exchange eligible items within 30 days of delivery provided they are in original condition.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a return authorization number.
Prepare the Package
Securely pack the electronics in their original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.
Label and Ship
Affix the prepaid shipping label provided by our support team to the outside of your box and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the hardware's condition, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing